W Dallas, Dallas

I was somewhat disappointed with my stay at this hotel. The pool area needed more attention, and the cleanliness of the washroom left something to be desired. The staff was friendly, which was a positive note, and the views from the pool were nice. However, for the price I paid, I expected a bit more in terms of upkeep and service.

I had an interesting stay at the hotel, with some highlights being the well-designed common areas and an amazing pool. While the staff was friendly, particularly Wayne at the front desk, I found certain aspects like valet service and dining options lacking. My expectations fizzled out during my time there, especially given the history of this place being quite lively. Definitely some room for improvement.

My stay at this hotel was a mixed bag. The rooms were quite spacious and offered fantastic views of Dallas, which I really appreciated. However, I was disappointed with the overall cleanliness, especially the pool area, which felt neglected. Service was hit or miss; while some staff were attentive, others seemed distracted. For the price, I expected a cleaner and more well-maintained environment.

The hotel is trendy and well-located, especially if you're attending an event at the American Airlines Center. I found the rooms to be clean and stylish, but the air conditioning was a letdown as it couldn't cool below 72 degrees. While the staff was generally attentive, my experience was marred by a significant security issue that left me feeling uneasy. Dining options were good, but I wished for more variety, especially at breakfast.

I found the hotel to be stylish and modern with a nice atmosphere, but my overall experience was somewhat mixed. While the on-site restaurant provided great food and service, I encountered some issues with the staff's treatment towards my family regarding accessibility needs. The pool area looked appealing, though we didn't get to use it due to the weather. Overall, the hotel had its perks, but there are areas that could use improvement.